2005  Feedback Survey  -  Survey Items
Directions:  As you respond to statements about your environment, think about where you work and about the people who play a role in shaping your day-to-day experiences.  If you are unable to answer an item, please skip that item rather than selecting the middle category.  Thank you in advance for your participation. 
Please indicate your level of agreement for each of the following statements.
Strongly Agree  
Agree    
Neither Agree nor Disagree    
Disagree      
Strongly Disagree      
       
1. Serving the client is a top priority.  
2. Company leadership treats employees with respect and dignity.  
3. I am recognized when I do my job well.  
4. Considering everything, I am satisfied with this company as a place to work.  
5. This company is more committed to client long-term satisfaction than short-term results.  
6. People are encouraged to stand up for what they believe.  
7. Overall, my leader does a good job of meeting my needs.
8. Compared to other companies, this company is a good place to work.  
Please indicate your level of agreement for each of the following statements.
Strongly Agree  
Agree    
Neither Agree nor Disagree    
Disagree      
Strongly Disagree      
       
9. People are dedicated to providing quality service to their clients.  
10. Quality is a top priority.  
11. This company does a good job offering clients the right products and services.  
12. Overall, management treats employees fairly, regardless of individual differences.  
13. I like being an employee at this company.  
14. My coworkers and I have access to the resources we need to provide excellent client service.  
15. My work gives me a feeling of personal accomplishment.  
16. This company is making changes necessary to compete effectively.  
Please indicate your level of agreement for each of the following statements.
Strongly Agree  
Agree    
Neither Agree nor Disagree    
Disagree      
Strongly Disagree      
       
17. Leadership makes decisions based on facts and principles.  
18. I am proud to work for this company.  
19. The leaders of the company give employees a clear picture of where we are headed as an organization.
20. I am confident the results of this survey will be acted upon.  
    

 Written Comments

To help us better understand issues in your work environment, please answer the following questions: 

    
21. Are there obstacles in your work environment that prevent you from doing your job? If so, please list the top one or two in the space provided below.

Please mark the topic you have written about.
Leadership
Policies/Procedures
Technology
Diversity
Other 
22. Please list the top one or two instances in the last year that have had a positive effect on how you do your job.

Please mark the topic you have written about.
Leadership
Policies/Procedures
Technology
Diversity
Other