A 15th Lesson for Successful Entrepreneurs

Posted on August 1, 2014 by Don MacPherson.

A year ago I wrote one of our most popular blogs called 14 Lessons from Modern Survey’s 14 Years in Business. This week Modern Survey celebrated our 15th anniversary and there is a very important lesson that I omitted last year. The 15th lesson is the importance of having thick skin. Being a business owner is definitely a contact activity. Everyone you deal with will have opinions on how you run your business. This includes employees, customers, friends, family, strangers, and vendors. If you are smart, you will listen to those opinions and use the valid ones to improve your business.

That’s the problem. Your business is your baby and people are going to tell you it’s ugly. That hurts.

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5 Things I Have Learned in 15 Years of Running a Business

Posted on July 30, 2014 by Patrick Riley.

This is a big week for Modern Survey. We just turned 15 years old. When Dan, Don and I sat around a small bar table at the Bryant Lake Bowl in Minneapolis 15 years ago and dreamed up Modern Survey, I never could have imagined typing this blog entry 15 years later.


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Wrigley Field and Lessons in Employee Engagement

Posted on July 25, 2014 by Don MacPherson.

Chicago is one of my favorite U.S. cities. This last visit was the first chance I had to visit Wrigley Field. As a kid, I grew up watching the Cubs play baseball games after school on WGN. Andre Dawson, Ryne Sandberg, and Rick Sutcliffe were players of note then. That was before Wrigley had lights and the surrounding buildings had rooftop bleachers.

Wrigley Field: Employee Engagement Classroom?

Wrigley Field: Employee Engagement Classroom?

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One Experience, Two Perspectives

Posted on July 17, 2014 by Don MacPherson.

From the time we left Minneapolis to the time we returned, we were hardly separated. My step-dad, my 15 year-old nephew, a 20 year-old family friend and I traveled to Costa Rica and Nicaragua for a surfing trip. They have little foreign travel experience, while Nicaragua was country number 61 for me. Continue reading »

Out of the Office…Recharging in Nicaragua

Posted on July 11, 2014 by Don MacPherson.

I am on vacation in Nicaragua surfing and working on my tan with a few family members. I am writing a new post about how people experience the same event through different perspectives. I got the idea down here as my travel companions saw things I didn’t see. I hope it will help you when you are having difficult performance conversations with employees. I plan on posting it July 18th. Until then…be well!


Surfing Photo

Predictive analytics: How to handle the data and results

Posted on July 1, 2014 by Patrick Riley.

Predictive analytics is the practice of using information from big data to find patterns that can help organizations make more strategic business predictions — including in human resources.

Companies that use people analytics to drive business decisions are often overwhelmed by the possibilities. Setting goals is an important part of managing the process, but there are other best practices to keep in mind as well. Continue reading »

An Interview with HR Expert Laurie Ruettimann

Posted on June 27, 2014 by Don MacPherson.

Modern Survey has been a fan and follower of Laurie Ruettimann for years. If you’re active in HR, you probably know her too. She’s an influential speaker and writer who has innovative things to say about the future of the function. This month, Laurie released a new e-book, “I Am HR.” Modern Survey’s President, Don MacPherson, asked Laurie a few questions about what readers can expect. Continue reading »

Why User Experience is so Critical to Successful Performance Management

Posted on June 25, 2014 by abdiwakYo.

Most performance management systems stink. They’re over-designed. They’re complicated. They require waves of user training and a ton of consistent effort from employees who ultimately end up feeling like they don’t get anything out of it. Which is probably why so many organizations only do a once a year performance review instead of engaging in an ongoing performance management system. Continue reading »

An Homage to Team Farwell

Posted on June 20, 2014 by Don MacPherson.

He left the office with the same expression as he had when he entered it – a big smile was spread across his face. It is the same way he enters and exits every day. Regardless of what happens in between, he remains positive, excited, indefatigable…and fully engaged. Continue reading »

Is Employee Engagement a Stable “Trait”? Evidently, Not So Much

Posted on June 17, 2014 by Bruce Campbell.

Is Employee Engagement a Stable “Trait”? Evidently, Not So Much

Many people I talk with about employee engagement consider it to be something like a personality trait. They feel that people have a clear predisposition to be either engaged or disengaged, that they bring this predisposition with them to their jobs, and that it can’t be changed all that much by their managers/leaders or by the culture or climate where they work. I’ve had conversations with people about how great it would be if we could accurately assess or screen for this trait during the hiring process, and hire only people with a strong predisposition to being engaged. I have even found myself thinking along these lines from time to time, although I am well aware that my personal level of engagement has varied quite a bit during my working life. Continue reading »

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