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	<title>Modern Survey &#187; News</title>
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	<pubDate>Mon, 26 Oct 2009 20:26:17 +0000</pubDate>
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		<title>Modern Survey Makes the Minneapolis/St. Paul Business Journal Fast 50</title>
		<link>http://modernsurvey.com/news/?p=402</link>
		<comments>http://modernsurvey.com/news/?p=402#comments</comments>
		<pubDate>Mon, 26 Oct 2009 20:18:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://modernsurvey.com/news/?p=402</guid>
		<description><![CDATA[Modern Survey Among the Fifty Fastest Growing Private Companies in the Twin Cities
Minneapolis, MN, October 26, 2009 - Even in the toughest of conditions, growing your business is possible if you have an advantage over your competition - and Modern Survey is proving it. With superior web-based research tools and client service dedication, Modern Survey [...]]]></description>
			<content:encoded><![CDATA[<p><em>Modern Survey Among the Fifty Fastest Growing Private Companies in the Twin Cities</em></p>
<p><strong>Minneapolis, MN, October 26, 2009</strong> - Even in the toughest of conditions, growing your business is possible if you have an advantage over your competition - and Modern Survey is proving it. With superior web-based research tools and client service dedication, Modern Survey has continued on a trajectory of growth and innovation despite the challenges of an economic recession. <span id="more-402"></span>Taking notice of this accomplishment, the Minneapolis/St. Paul Business Journal recently recognized Modern Survey as one of the fastest growing private companies in the Twin Cities.</p>
<p>The Minneapolis/St. Paul Business Journal&#8217;s Fast 50 award ranks Twin Cities companies based upon revenue growth over the past three years. During this period, Modern Survey&#8217;s revenue has grown over 85%, earning a rank of twenty-five on the 2009 Fast 50.</p>
<p>The Minneapolis/St. Paul Business Journal is a business news publication with a print edition distributed weekly across the Twin Cities, and daily online content available at twincities.bizjournals.com</p>
<p>Read the Fast 50 article <a href="http://twincities.bizjournals.com/twincities/stories/2009/10/19/daily57.html">here</a>.</p>
<p><strong></strong></p>
<p><strong>About Modern Survey:</strong></p>
<p>In less than a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives millions of web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey&#8217;s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.</p>
<p align="center">###</p>
<p align="center"> </p>
<p><strong>Media Contact:</strong><strong><br />
</strong>Jennifer Halstead, Marketing Manager<br />
Modern Survey<br />
<a href="mailto:jhalstead@modernsurvey.com">jhalstead@modernsurvey.com</a><br />
612/746.3917</p>
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		<title>Modern Survey Asks: Has the Economic Recession Made Employees More Appreciative?</title>
		<link>http://modernsurvey.com/news/?p=355</link>
		<comments>http://modernsurvey.com/news/?p=355#comments</comments>
		<pubDate>Wed, 16 Sep 2009 13:42:18 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://modernsurvey.com/news/?p=355</guid>
		<description><![CDATA[Employee Engagement Levels Rebound to Pre-Recession Levels, Suggesting a Fundamental Change in the Psychology of the American Worker
Minneapolis, MN September 16, 2009 - Although economic recovery in the U.S. remains uncertain and is far from complete, Modern Survey&#8217;s measurement of the U.S. workforce shows that employee engagement has risen steadily during the last twelve months. [...]]]></description>
			<content:encoded><![CDATA[<p><em>Employee Engagement Levels Rebound to Pre-Recession Levels, Suggesting a Fundamental Change in the Psychology of the American Worker</em></p>
<p><strong>Minneapolis, MN September 16, 2009</strong> - Although economic recovery in the U.S. remains uncertain and is far from complete, Modern Survey&#8217;s measurement of the U.S. workforce shows that employee engagement has risen steadily during the last twelve months. <span id="more-355"></span>The level of employee engagement recorded in late August is now back to where it was in August of 2007 (before the recession became apparent), following a precipitous decline from August 2007 to August 2008.</p>
<p>All five components of Modern Survey&#8217;s Employee Engagement Index show further improvement since the <a href="http://modernsurvey.com/news/?p=157">February 2009 measurement</a>, resulting in statistically significant gains on all components since August of 2008. <strong>The most dramatic improvement is in the number of employees who say they intend to stay with their company, which rose by 11 percentage points, from a low of 52% in August &#8216;08, to 57% by February &#8216;09, and now stands at 63%. </strong></p>
<p>Such encouraging figures in the face of continued economic hardship may well indicate a fundamental change in the psychology of the American worker.</p>
<p>Modern Survey&#8217;s data shows that employees are feeling more optimistic about their jobs now than they were six months ago. A Modern Survey <a href="http://modernsurvey.com/news/?p=244">study of the Financial Services industry</a> published in June 2009 found that fear of losing income was unrelated to employees&#8217; engagement levels. So, if it is not a decrease in fear or worry over the economy that is driving up engagement levels, what could it be? For the answer, Modern Survey took a close look at the drivers of engagement.</p>
<p>Modern Survey has identified five specific drivers of engagement that employers must provide for employee engagement to thrive. These five elements are: recognition/appreciation, personal accomplishment, career development, confidence in company, and compensation. It seems unlikely that organizations are spending much more time and energy attending to these drivers now, under the duress of current market conditions. And if employers are not doing a better job of actively promoting engagement, then employees must be viewing what their employers provide in a new light.</p>
<p>It is a well documented psychological phenomenon that survivors of deeply stressful and traumatic events often emerge with a newfound appreciation for life. Psychologists call this <a href="http://www.psychiatrictimes.com/display/article/10168/54661?pageNumber=2">Post-Traumatic Growth</a> Perhaps the stress and trauma of this economic recession may have instilled many workers with a heightened sense of appreciation for the good things they already have and experience at work.</p>
<p>Modern Survey&#8217;s most recent study of employee engagement shows that not only do more employees intend to stay with their company now than in either August of 2007 or 2008, but the percentage of employees that report taking pride in their work has risen from 71% in 2008 to 79% now. Similarly, the number of employees that report a willingness to recommend their employer has risen from 53% in 2008 to 58% today. All of these figures portray American workers as more appreciative of their jobs and enthusiastic about their organizations.</p>
<p>Business leaders should beware, however, of falling victim to a false sense of security. Even if a fundamental shift in the attitudes of American workers has occurred, as this latest study suggests, this does not mean that organizations can ignore the drivers of engagement. There&#8217;s no guarantee that employees will maintain their heightened sense of appreciation when economic conditions improve and job opportunities become more plentiful. When the economy turns around, organizations can expect a hiring surge to occur. While employees may currently be more appreciative of what your company provides, they may begin to re-evaluate just how good they have it once attractive alternatives begin to open up. To retain top talent, organizations need to focus on doing whatever they can to enhance employees&#8217; experiences and perceptions of engagement drivers at work, validating and reinforcing employees&#8217; newfound levels of appreciation.</p>
<p>It is clear that the recession has made enhancing compensation a difficult or nearly impossible strategy for organizations to use in driving engagement, but each of the other four drivers can be attended to with little or no monetary investment. In a recession environment, business leaders should pay special attention to things they can do to increase their employees&#8217; engagement levels for free. Given that the U.S. workforce appears to be feeling much more appreciative, active efforts to drive engagement now should go an extra long way in achieving desired business results. </p>
<p><strong>See the full results of this study at: <a href="http://modernsurvey.com/news/?p=346#more-346">http://modernsurvey.com/news/?p=346#more-346</a></strong></p>
<p><strong></strong></p>
<p><strong>About the Study</strong></p>
<p>Through national surveys, Modern Survey tracks employee engagement using 5 questions that gauge the extent to which employees: take pride in their company, believe they have a promising future at their company, recommend their company as a great place to work, go &#8220;above and beyond&#8221; their normal job duties to help their company succeed, and intend to stay with their company. Modern Survey began posing these questions in August 2007 to nationally representative samples of 1,000 U.S. adults (18+ years old) who match census data in terms of age, gender, and region. This measure was repeated in August 2008, February 2009, and August 2009 to monitor employee engagement in a scientifically sound fashion, and to document how engagement levels have changed nationally over time in response to changing economic and social conditions.<strong></strong></p>
<p><strong>About Modern Survey</strong></p>
<p>In just a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives millions of web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey&#8217;s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.</p>
<p align="center">###</p>
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		<title>U.S. Employee Engagement Trends (2007-2009)</title>
		<link>http://modernsurvey.com/news/?p=346</link>
		<comments>http://modernsurvey.com/news/?p=346#comments</comments>
		<pubDate>Tue, 15 Sep 2009 20:44:32 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://modernsurvey.com/news/?p=346</guid>
		<description><![CDATA[Employee Engagement Levels Rebound to Pre-Recession Levels, Suggesting a Fundamental Change in the Psychology of the American Worker
Minneapolis, MN September 16, 2009 - Although economic recovery in the U.S. remains uncertain and is far from complete, Modern Survey’s measurement of the U.S. workforce shows that employee engagement has risen steadily during the last twelve months. [...]]]></description>
			<content:encoded><![CDATA[<p><em><span id="more-346"></span>Employee Engagement Levels Rebound to Pre-Recession Levels, Suggesting a Fundamental Change in the Psychology of the American Worker</em></p>
<p><b>Minneapolis, MN September 16, 2009 -</b> Although economic recovery in the U.S. remains uncertain and is far from complete, Modern Survey’s measurement of the U.S. workforce shows that employee engagement has risen steadily during the last twelve months. The level of employee engagement recorded in late August is now back to where it was in August of 2007 (before the recession became apparent), following a precipitous decline from August 2007 to August 2008.</p>
<p><span style="font-size: 10pt; color: #000000; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">To read more <a href="http://modernsurvey.com/news/?p=355#more-355">CLICK HERE</a>.</span></p>
<p><strong></strong></p>
<p> </p>
<p><strong></strong></p>
<p><strong>Modern Survey&#8217;s U.S. Workforce Engagement Data (2007-2009):</strong> </p>
<p><img src="http://photos-h.ak.fbcdn.net/hphotos-ak-snc1/hs241.snc1/8823_1191777124862_1541423082_507623_872388_n.jpg" alt="" /></p>
<p> </p>
<p><strong>Engagement Index Item Trends:</strong></p>
<p><img src="http://photos-a.ak.fbcdn.net/hphotos-ak-snc1/hs261.snc1/8823_1191887527622_1541423082_507872_7430023_n.jpg" alt="" /></p>
<p> </p>
<p><img src="http://photos-h.ak.fbcdn.net/hphotos-ak-snc1/hs261.snc1/8823_1191887487621_1541423082_507871_2038422_n.jpg" alt="" /></p>
<p> </p>
<p><img src="http://photos-e.ak.fbcdn.net/hphotos-ak-snc1/hs241.snc1/8823_1191887367618_1541423082_507868_8267852_n.jpg" alt="" /></p>
<p> </p>
<p><img src="http://photos-g.ak.fbcdn.net/hphotos-ak-snc1/hs261.snc1/8823_1191887447620_1541423082_507870_232894_n.jpg" alt="" /></p>
<p> </p>
<p><img src="http://photos-f.ak.fbcdn.net/hphotos-ak-snc1/hs241.snc1/8823_1191887407619_1541423082_507869_1572792_n.jpg" alt="" /></p>
<p> </p>
<p><strong>Media Contact:</strong></p>
<p>Jennifer Halstead, Marketing Manager</p>
<p>Modern Survey</p>
<p><a href="mailto:jhalstead@modernsurvey.com"><span style="color: #8e908f;">jhalstead@modernsurvey.com</span></a></p>
<p>612/746.3917</p>
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		<title>Modern Survey Celebrates 10th Anniversary</title>
		<link>http://modernsurvey.com/news/?p=310</link>
		<comments>http://modernsurvey.com/news/?p=310#comments</comments>
		<pubDate>Wed, 09 Sep 2009 18:33:44 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://modernsurvey.com/news/?p=310</guid>
		<description><![CDATA[A Story of Dedication, Growth and Innovation
Minneapolis, MN, September 9, 2009 - Born out of an initial investment of only $3,000, Modern Survey has, in just ten years, blossomed into a multi-million dollar leader in the human capital measurement industry. Guided by a fundamental belief that organizations that seek out the perceptions of their employees, [...]]]></description>
			<content:encoded><![CDATA[<p><em>A Story of Dedication, Growth and Innovation</em></p>
<p><strong>Minneapolis, MN, September 9, 2009</strong> - Born out of an initial investment of only $3,000, Modern Survey has, in just ten years, blossomed into a multi-million dollar leader in the human capital measurement industry. <span id="more-310"></span>Guided by a fundamental belief that organizations that seek out the perceptions of their employees, customers and target markets position themselves to succeed, Modern Survey has leveraged its dual offerings of an enterprise technology platform and integrated consulting services to deliver impressive results on its value proposition.</p>
<p>&#8220;I couldn&#8217;t be happier with where we&#8217;re at as a company right now. Our growth is directly attributable to our innovative and dedicated culture, and we&#8217;re poised to make even greater advances in the years ahead,&#8221; said Patrick Riley, Modern Survey&#8217;s Chief Executive Officer.</p>
<p>Grown organically from its inception, Modern Survey has seen a 166% increase in revenues since 2005 to become one of the fastest-growing private companies in America (as recently recognized by Inc. Magazine).</p>
<p>As Modern Survey continues to grow and expand its organization, more media groups are taking an interest in the story. Modern Survey has been profiled locally in Twin Cities Business Magazine and The Downtown Journal, and received national recognition from Talent Management Magazine, Human Resources Executive Online, Harvard Business Publishing, and Inc. Magazine all within the last year.</p>
<p>With a robust suite of measurement tools, dedicated service teams, and expert consulting resources, Modern Survey will continue to deliver actionable intelligence for clients looking to build and better their business, increase loyalties and deepen market share. Modern Survey&#8217;s product and consulting offerings include interview and hiring systems, employee engagement, 360-degree feedback, exit surveys, pulse surveys, customer satisfaction measurement, and market research.</p>
<p><strong>About Modern Survey</strong></p>
<p>In just a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives millions of web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey&#8217;s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.</p>
<p align="center">###</p>
<p><strong>Media Contact:</strong><br />
Jennifer Halstead, Marketing Manager<br />
Modern Survey<br />
<a href="mailto:jhalstead@modernsurvey.com"><span style="color: #8e908f;">jhalstead@modernsurvey.com</span></a><br />
612/746.3917</p>
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		<title>Inc. Magazine Ranks Modern Survey Among Fastest Growing Private Companies in America</title>
		<link>http://modernsurvey.com/news/?p=287</link>
		<comments>http://modernsurvey.com/news/?p=287#comments</comments>
		<pubDate>Mon, 24 Aug 2009 18:32:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://modernsurvey.com/news/?p=287</guid>
		<description><![CDATA[Revenue Growth Highlighted on Inc. 5000
Minneapolis, MN, August 24, 2009 - Modern Survey is excited to have been recognized by Inc. Magazine as one of the fastest growing private companies in America. The 2009 Inc. 5000 list ranks private companies based upon revenue growth over the past four years. Over this period, Modern Survey posted [...]]]></description>
			<content:encoded><![CDATA[<p><em>Revenue Growth Highlighted on Inc. 5000</em></p>
<p><strong>Minneapolis, MN, August 24, 2009</strong> - Modern Survey is excited to have been recognized by Inc. Magazine as one of the fastest growing private companies in America. The 2009 Inc. 5000 list ranks private companies based upon revenue growth over the past four years. <span id="more-287"></span>Over this period, Modern Survey posted an impressive 166% growth in revenue, earning a rank of <a href="http://www.inc.com/inc5000/2009/company-profile.html?id=200919120">1912 </a>the 2009 list. Modern Survey also ranked 31<sup>st</sup> among companies in the greater Twin Cities metro area.</p>
<p><a href="http://www.inc.com/welcome.html?aw=600&amp;ah=600&amp;destination=http://www.inc.com/">Inc.</a> is a prominent national magazine based in New York City targeted towards entrepreneurs and small businesses. The magazine is published monthly with a circulation of over 700,000. The 2009 Inc. 5000 list was announced on August 13<sup>th</sup> and can be found <a href="http://www.inc.com/inc5000/2009/index.html">here</a> online.</p>
<p><strong>About Modern Survey:</strong></p>
<p>In less than a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives over one million web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey&#8217;s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.</p>
<p align="center">###</p>
<p><strong>Media Contact:</strong><br />
Jennifer Halstead, Marketing Manager<br />
Modern Survey<br />
<a href="mailto:jhalstead@modernsurvey.com"><span style="color: #8e908f;">jhalstead@modernsurvey.com</span></a><br />
612/746.3917</p>
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		<title>COO Dan Riley Represents Modern Survey at 2009 National Urban League Conference</title>
		<link>http://modernsurvey.com/news/?p=263</link>
		<comments>http://modernsurvey.com/news/?p=263#comments</comments>
		<pubDate>Mon, 27 Jul 2009 05:00:58 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://modernsurvey.com/news/?p=263</guid>
		<description><![CDATA[Minneapolis, MN, July 21, 2009 - Modern Survey recently partnered with Global Lead Management Consulting to conduct the National Urban League study &#8220;Diversity Practices That Work 2009 - The American Worker Speaks.&#8221; COO Dan Riley will represent Modern Survey at the 2009 National Urban League Conference, at which the findings from this study will be [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Minneapolis, MN, July 21, 2009 </strong>- Modern Survey recently partnered with Global Lead Management Consulting to conduct the National Urban League study &#8220;Diversity Practices That Work 2009 - The American Worker Speaks.&#8221; COO Dan Riley will represent Modern Survey at the 2009 National Urban League Conference, at which the findings from this study will be presented. <span id="more-263"></span></p>
<p>The 2009 Annual Conference is set to take place July 29 - August 1, at the McCormick Place Convention Center in Chicago, IL. The conference has been organized as an opportunity to build partnerships with community leaders, business professionals, government agencies, foundations and National Urban League members from around the country.</p>
<p><strong>About Modern Survey</strong></p>
<p>In less than a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives millions web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey&#8217;s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.</p>
<div><em></em></div>
<p><em></em></p>
<p align="center"><em>###</em></p>
<p style="text-align: left;"><em><strong>Media Contact:<br />
</strong>Jennifer Halstead, Marketing Manager<br />
Modern Survey<br />
<a href="mailto:jhalstead@modernsurvey.com"><span style="color: #8e908f;">jhalstead@modernsurvey.com</span></a><br />
612/746.3917</em></p>
<p><em><br />
</em></p>
<p><em></em></p>
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<div mce_tmp="1"><b>Minneapolis, MN, July 21, 2009 </b>- Modern Survey recently partnered with Global Lead Management Consulting to conduct the National Urban League study &#8220;Diversity Practices That Work 2009 - The American Worker Speaks.&#8221; COO Dan Riley will represent Modern Survey at the 2009 National Urban League Conference, at which the findings from this study will be presented. <!--more--></div>
<div mce_tmp="1">The 2009 Annual Conference is set to take place July 29 - August 1, at the McCormick Place Convention Center in Chicago, IL. The conference has been organized as an opportunity to build partnerships with community leaders, business professionals, government agencies, foundations and National Urban League members from around the country.</div>
<div mce_tmp="1"><b>About Modern Survey</b></div>
<div mce_tmp="1">In less than a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives millions web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey&#8217;s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.</div>
<div mce_tmp="1"><b>Media Contact:</b><br />
Jennifer Halstead, Marketing Manager<br />
Modern Survey<br />
<a href="mailto:jhalstead@modernsurvey.com" mce_href="mailto:jhalstead@modernsurvey.com">jhalstead@modernsurvey.com</a><br />
612/746.3917< >< >< ></d--></p>
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		<title>Employee Engagement Rebounds in Financial Sector</title>
		<link>http://modernsurvey.com/news/?p=244</link>
		<comments>http://modernsurvey.com/news/?p=244#comments</comments>
		<pubDate>Thu, 02 Jul 2009 14:50:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://modernsurvey.com/news/?p=244</guid>
		<description><![CDATA[
Modern Survey Finds Dramatic Increases in Employee Engagement for Both U.S. and Canadian Financial Services Industries

Minneapolis, MN, June 30, 2009 - By May of 2008, the financial services industry was on the precipice of a meltdown, but the gravity of the situation was not yet widely known or accepted. The Dow Jones Industrial Average was [...]]]></description>
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<p><em>Modern Survey Finds Dramatic Increases in Employee Engagement for Both U.S. and Canadian Financial Services Industries</em></p>
<p><em></em></p>
<p><strong>Minneapolis, MN, June 30, 2009 -</strong><strong> </strong>By May of 2008, the financial services industry was on the precipice of a meltdown, but the gravity of the situation was not yet widely known or accepted. The Dow Jones Industrial Average was hovering around 13,000, the Nasdaq Composite Index was around 2,500 and Modern Survey&#8217;s Employee Engagement Index showed that a startling 23% of U.S. financial services workers were actively disengaged from their jobs and organizations. Now, Modern Survey&#8217;s latest employee engagement study has uncovered, by May of 2009, the engagement levels of workers within the financial services industry had begun to show a remarkable turnaround. <span id="more-244"></span>The number of disengaged workers in the U.S. financial services sector had been cut in half, to only 11%. In Canada, the number of fully engaged financial services workers had shown a very clear increase, from 10% a year ago to 16% in 2009.</p>
<p><em>Figure 1: U.S. Engagement Levels</em></p>
<table style="border: 1px solid black; font-size: 9pt; width: 100%; font-family: Verdana,sans-serif; text-align: left;" border="0">
<tbody>
<tr>
<th>Engagement Level</th>
<th style="text-align:center;" colspan="3">Percent Favorable</th>
</tr>
<tr>
<th></th>
<th>May ‘08</th>
<th>May ‘09</th>
<th>Change</th>
</tr>
<tr>
<td>Disengaged</td>
<td>23%</td>
<td>11%</td>
<td>-12</td>
</tr>
<tr>
<td>Under Engaged</td>
<td>32%</td>
<td>38%</td>
<td>+6</td>
</tr>
<tr>
<td>Moderately Engaged</td>
<td>32%</td>
<td>35%</td>
<td>+3</td>
</tr>
<tr>
<td>Fully Engaged</td>
<td>13%</td>
<td>16%</td>
<td>+3</td>
</tr>
<tr>
<td></td>
<td></td>
<td></td>
<td></td>
</tr>
</tbody>
</table>
<p><em>Figure 2: Canadian Engagement Levels</em></p>
<table style="border: 1px solid black; font-size: 9pt; width: 100%; font-family: Verdana,sans-serif; text-align: left;" border="0">
<tbody>
<tr>
<th>Engagement Levels</th>
<th style="text-align:center;" colspan="3">Percent Favorable</th>
</tr>
<tr>
<th></th>
<th>May ‘08</th>
<th>May ‘09</th>
<th>Change</th>
</tr>
<tr>
<td>Disengaged</td>
<td>15%</td>
<td>14%</td>
<td>-1</td>
</tr>
<tr>
<td>Under Engaged</td>
<td>41%</td>
<td>34%</td>
<td>-7</td>
</tr>
<tr>
<td>Moderately Engaged</td>
<td>33%</td>
<td>36%</td>
<td>+3</td>
</tr>
<tr>
<td>Fully Engaged</td>
<td>10%</td>
<td>16%</td>
<td>+6</td>
</tr>
<tr>
<td></td>
<td></td>
<td></td>
<td></td>
</tr>
</tbody>
</table>
<p><strong></strong></p>
<p>Modern Survey&#8217;s Employee Engagement Index uses five questions that gauge the extent to which employees: take pride in their company, believe they have a promising future at their company, recommend their company as a great place to work, go &#8220;above and beyond&#8221; their normal job duties to help their company succeed, and intend to stay with their company. Of the five survey items used to measure engagement, the largest change in response from 2008 to 2009 for both U.S. and Canada occurred with the &#8220;Inspired to go ‘above and beyond&#8217; normal job duties&#8221; question. While the Canadian Index showed an impressive change in responses favorable to this question, from 56% in 2008 to 67% this year, the U.S. Index revealed even more staggering growth from 58% to 73%. Both groups have demonstrated a very positive trend, posting statistically significant gains across four out of five index items, portraying financial service workers as increasingly willing to do more at their jobs. The only negative change to an index item occurred for both groups with the &#8220;Intends to stay with company&#8221; question, though neither change is large enough to be statistically significant.</p>
<p><em>Figure 3: U.S. Engagement Index</em></p>
<table style="border: 1px solid black; font-size: 9pt; width: 100%; font-family: Verdana,sans-serif; text-align: left;" border="0">
<tbody>
<tr>
<th>Engagement Index Question</th>
<th style="text-align:center;" colspan="3">Percent Favorable</th>
</tr>
<tr>
<th></th>
<th>May ‘08</th>
<th>May ‘09</th>
<th>Change</th>
</tr>
<tr>
<td>Takes pride in company</td>
<td>76%</td>
<td>85%</td>
<td>+9*</td>
</tr>
<tr>
<td>Sees promising future at company</td>
<td>54%</td>
<td>68%</td>
<td>+14*</td>
</tr>
<tr>
<td>Recommends company</td>
<td>54%</td>
<td>63%</td>
<td>+9*</td>
</tr>
<tr>
<td>Goes “above and beyond”</td>
<td>58%</td>
<td>73%</td>
<td>+15*</td>
</tr>
<tr>
<td>Intends to stay with company</td>
<td>65%</td>
<td>62%</td>
<td>-3</td>
</tr>
</tbody>
</table>
<p>*  Denotes a statistically significant change</p>
<p><em>Figure 4: Canadian Engagement Index</em></p>
<table style="border: 1px solid black; font-size: 9pt; width: 100%; font-family: Verdana,sans-serif; text-align: left;" border="0">
<tbody>
<tr>
<th>Engagement Index Question</th>
<th style="text-align:center;" colspan="3">Percent Favorable</th>
</tr>
<tr>
<th></th>
<th>May ‘08</th>
<th>May ‘09</th>
<th>Change</th>
</tr>
<tr>
<td>Takes pride in company</td>
<td>76%</td>
<td>83%</td>
<td>+7*</td>
</tr>
<tr>
<td>Sees promising future at company</td>
<td>57%</td>
<td>65%</td>
<td>+8*</td>
</tr>
<tr>
<td>Recommends company</td>
<td>56%</td>
<td>67%</td>
<td>+11*</td>
</tr>
<tr>
<td>Goes “above and beyond”</td>
<td>56%</td>
<td>67%</td>
<td>+11*</td>
</tr>
<tr>
<td>Intends to stay with company</td>
<td>66%</td>
<td>65%</td>
<td>-1</td>
</tr>
</tbody>
</table>
<p>*  Denotes a statistically significant change</p>
<p>As a result of the more severe industry challenges in the U.S., the changes in responses from 2008 to 2009 are more extreme in the U.S. than in Canada for most survey questions. Yet it is worth noting that the trends from 2008 to 2009 run in parallel for both groups.</p>
<p>As to the cause of this rebound in engagement levels, Modern Survey President Don MacPherson notes, &#8220;There are a number of factors which could be affecting these figures, including layoffs which may have trimmed out less engaged employees, changes in business practices due to market conditions, and the increased level of public scrutiny over the financial sector. I think it&#8217;s also reasonable to conclude that employees, especially in the financial sector, are generally feeling more fortunate to have a job and are therefore feeling compelled to put forth their best effort at the office.&#8221;</p>
<p>Regardless of the reason for this turnaround, the figures are no doubt an encouraging sign to an industry that took so many hits in 2009, both financially and in terms of public relations. According to MacPherson, &#8220;The improvement in employee engagement levels that we&#8217;re seeing in the financial services industry is tremendously encouraging. Since the linkage between employee engagement levels and business performance has been well documented and accepted in the business community, these findings should give reason for optimism in the industry.&#8221;<em></em></p>
<p><strong></strong></p>
<p><strong></strong></p>
<p><strong>About the Study:</strong></p>
<p>The five Employee Engagement Index questions were posed to a nationally representative sample of financial services industry workers in Canada and in the U.S. in May of 2008. Modern Survey then repeated the questions on another industry-specific survey conducted this May. Each survey was administered online and included people who work full-time or part-time in organizations with 100 or more total employees. The survey was completed by representative samples of 300 Canadian and 300 U.S. financial services workers this year, and 300 Canadian and 200 U.S. financial services workers in May of 2008.</p>
<p><strong></strong></p>
<p><strong>Clarifying Engagement Levels:</strong></p>
<p>Modern Survey has developed a proprietary method for categorizing individual workers into four distinct levels of engagement, based on the pattern of answers each worker gives to our Engagement Index questions. Fully engaged employees answer at least four of the five questions with the most positive response possible.  Moderately Engaged employees give mostly positive answers, while Under Engaged employees give mostly neutral to mildly positive answers. Disengaged employees give mostly negative answers.</p>
<p><strong>About Modern Survey:</strong></p>
<p>In less than a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives over one million web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey&#8217;s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.</p>
<p><strong>Media Contact:</strong><br />
Jennifer Halstead, Marketing Manager<br />
Modern Survey<br />
<a href="mailto:jhalstead@modernsurvey.com">jhalstead@modernsurvey.com</a><br />
612/746.3917</p>
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		<title>Modern Survey Featured in Twin Cities Business Magazine</title>
		<link>http://modernsurvey.com/news/?p=241</link>
		<comments>http://modernsurvey.com/news/?p=241#comments</comments>
		<pubDate>Fri, 08 May 2009 13:43:58 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
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		<description><![CDATA[Focus on Growth, Innovation and a Bullish Outlook
Minneapolis, MN, April 24, 2009 - Modern Survey is proud to be featured in the May issue of Twin Cities Business Magazine. As part of the magazine&#8217;s Spotlight Section, author Suzy Frisch covers the Modern Survey story from humble beginnings, through growth and innovation, to Modern Survey&#8217;s current [...]]]></description>
			<content:encoded><![CDATA[<p><em>Focus on Growth, Innovation and a Bullish Outlook</em></p>
<p><strong>Minneapolis, MN, April 24, 2009 -</strong> Modern Survey is proud to be featured in the May issue of Twin Cities Business Magazine. As part of the magazine&#8217;s Spotlight Section, author Suzy Frisch covers the Modern Survey story from humble beginnings, through growth and innovation, to Modern Survey&#8217;s current position as a leader in the online survey market, &#8220;bullish on 2009 and beyond.&#8221;<span id="more-241"></span></p>
<p>Featuring an interview with Modern Survey CEO Patrick Riley, the article addresses some of the principle challenges and successes Modern Survey&#8217;s experienced over the years, and hones in on our outlook for the future.</p>
<p>Click <a href="http://www.tcbmag.com/peoplecompanies/spotlight/116311p1.aspx">here</a> to read the article.</p>
<p><strong>About Modern Survey</strong></p>
<p>In less than a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives over one million web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey&#8217;s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.<strong></strong></p>
<p align="center">###</p>
<p style="text-align: left;"><strong>Media Contact:<br />
</strong>Jennifer Halstead, Marketing Manager<br />
Modern Survey<br />
<a href="mailto:jhalstead@modernsurvey.com"><span style="color: #8e908f;">jhalstead@modernsurvey.com</span></a><br />
612/746.3917</p>
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		<title>Modern Survey President Speaks at MnCUPA Conference</title>
		<link>http://modernsurvey.com/news/?p=195</link>
		<comments>http://modernsurvey.com/news/?p=195#comments</comments>
		<pubDate>Thu, 23 Apr 2009 15:56:01 +0000</pubDate>
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		<description><![CDATA[Don MacPherson Presents on Employee Engagement at the Minnesota College and University Professional Association&#8217;s 2009 Spring Conference

Minneapolis, MN, April 23, 2009 - Modern Survey President Don MacPherson was one of three speakers invited to present to the MnCUPA 2009 Spring Conference themed, &#8220;Beyond the Storm: HR strategies to navigate the current economic downturn.&#8221; The conference [...]]]></description>
			<content:encoded><![CDATA[<p><em>Don MacPherson Presents on Employee Engagement at the Minnesota College and University Professional Association&#8217;s 2009 Spring Conference</em></p>
<p><em></em></p>
<p><strong>Minneapolis, MN, April 23, 2009</strong> - Modern Survey President Don MacPherson was one of three speakers invited to present to the <a href="http://chapters.cupahr.org/mn/www/">MnCUPA</a> 2009 Spring Conference themed, &#8220;Beyond the Storm: HR strategies to navigate the current economic downturn.&#8221; The conference was held at the College of St. Scholastica in Duluth, MN, on Tuesday, April 21, 2009.<img title="More..." src="http://modernsurvey.com/news/wp-includes/js/tinymce/plugins/wordpress/img/trans.gif" alt="" /><span id="more-195"></span></p>
<p>Presenting on the topic of employee engagement, MacPherson delivered an educational look at what employee engagement is, how it benefits  organizations, what can be done to assess employee engagement levels, and how employee engagement can be leveraged to impact an organization&#8217;s bottom line.</p>
<p>In keeping with the conference&#8217;s theme, MacPherson also discussed current employee engagement statistics for the U.S. workforce, what the trends mean, how the economic climate is impacting engagement, and what engagement concerns may arise as economic recovery unfolds.</p>
<p>&#8220;I&#8217;m grateful for the opportunity to present on this most important topic,&#8221; said MacPherson. &#8220;I&#8217;ve found the more people learn about employee engagement, the more they realize how absolutely critical it is to an organization&#8217;s success.&#8221;</p>
<p><strong>About Modern Survey</strong></p>
<p>In less than a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives over one million web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey&#8217;s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.<strong></strong></p>
<p align="center">###</p>
<p style="text-align: left;"><strong>Media Contact:<br />
</strong>Jennifer Halstead, Marketing Manager<br />
Modern Survey<br />
<a href="mailto:jhalstead@modernsurvey.com"><span style="color: #8e908f;">jhalstead@modernsurvey.com</span></a><br />
612/746.3917</p>
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		<title>Modern Survey Announces New Strategic Partnership</title>
		<link>http://modernsurvey.com/news/?p=183</link>
		<comments>http://modernsurvey.com/news/?p=183#comments</comments>
		<pubDate>Tue, 14 Apr 2009 17:25:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

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		<description><![CDATA[Professional Speaker Walter Bond Partners With Modern Survey

Minneapolis, MN, April 14, 2009 - Modern Survey is pleased to announce a new strategic partnership with world renowned professional speaker Walter Bond, of Walter Bond Seminars.
As a preeminent voice on success and personal accountability, Bond books over one hundred appearances each year speaking to businesses and organizations [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="line-height: normal;"><em><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">Professional Speaker Walter Bond Partners With Modern Survey</span></em></p>
<p class="MsoNormal" style="line-height: normal;"><em></em></p>
<p class="MsoNormal" style="line-height: normal;"><strong><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">Minneapolis, MN, April 14, 2009</span></strong><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;"> - Modern Survey is pleased to announce a new strategic partnership with world renowned professional speaker Walter Bond, of <a href="http://www.walterbondseminars.com/" target="_blank">Walter Bond Seminars</a>.</span></p>
<p class="MsoNormal" style="line-height: normal;"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;"><span id="more-183"></span>As a preeminent voice on success and personal accountability, Bond books over one hundred appearances each year speaking to businesses and organizations around the world. Bond’s inspiring presentations give audiences the confidence they need to focus, align, and deliver results.</span><span style="font-size: 10pt;"> </span><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">With access to Modern Survey’s products, tools and services, Bond will be able to deliver powerful organizational solutions to back-up his message of confidence and accountability.</span></p>
<p class="MsoNormal" style="line-height: normal;"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">“After extensive searching, I’ve found Modern Survey to be a tremendous resource for the technology, client services and consulting expertise to enact positive organizational changes,” said Bond. “They have a respected brand and a reputation for quality that will match our organization.”</span></p>
<p class="MsoNormal" style="line-height: normal;"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">Bond brings to Modern Survey a vast network of clients and contacts, as well as a reputation as an expert on the subject of personal and organizational success. In the words of Modern Survey President Don MacPherson, “We’re thrilled about this partnership. Mr. Bond’s ability to communicate the value of Modern Survey’s products, tools and services will be a tremendous asset to our company.”</span></p>
<p class="MsoNormal" style="line-height: normal;"><strong></strong></p>
<p class="MsoNormal" style="line-height: normal;"><strong><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">Ab</span></strong><strong><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">out Modern Survey</span></strong></p>
<p class="MsoNormal" style="line-height: normal;"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">In less than a decade, Modern Survey has established itself as a leader in the online survey industry, providing a robust suite of proprietary technologies combined with an array of consultative services that help our clients manage talent throughout the employee life cycle, measure and evaluate customer satisfaction and gain insight into changing markets. Modern Survey products and services have spanned 100 countries on six continents in over 30 languages. Each year, Modern Survey receives over one million web survey responses and generates tens of thousands of advanced reports. Through direct and partner channels, Modern Survey’s tools and services have reached more than 500 companies, over 80 of which are among the Fortune 500.</span></p>
<p class="MsoNormal" style="line-height: normal;"><strong></strong></p>
<p class="MsoNormal" style="line-height: normal;"><strong><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">About Walter Bond Seminars</span></strong></p>
<p class="MsoNormal" style="line-height: normal;"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">After graduating from the University of Minnesota with a BA in Communications, Walter Bond overcame a devastating injury to become the first NBA rookie free agent ever to start on opening night. Walter, the young man who never, ever gave up on his dreams, went on to have an eight-year professional basketball career, playing alongside such NBA greats as Karl Malone and John Stockton as a guard for the Dallas Mavericks, Utah Jazz and Detroit Pistons. Toward the end of his basketball career, Walter developed the ability to apply on-the-court success and teamwork to the business world when he and his wife became owners of a national franchise. He has since shared his insight and experience with hundreds of businesses and organizations around the world. Bond is a Certified Speaking Professional and member of the National Speakers Association. Bond has been voted “Speaker of the Year” (2005) by Minnesota Meetings and Events (MME), and “Program of the Year” (2006) by Meetings Professionals International (MPI). </span></p>
<p class="MsoNormal" style="text-align: center; line-height: normal;" align="center"><span style="font-size: 10pt; font-family: &quot;Verdana&quot;,&quot;sans-serif&quot;;">###</span></p>
<p><strong>Media Contact:</strong><br />
Jennifer Halstead, Marketing Manager<br />
Modern Survey<br />
<a href="mailto:jhalstead@modernsurvey.com"><span style="color: #8e908f;">jhalstead@modernsurvey.com</span></a><br />
612/746.3917</p>
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