Modern Survey Team Member Roles
Account Managers
Account managers supervise business relationships and ensure that client needs are met. As client advocates and as liaisons to our team, account managers play an important dual role and collaborate at all levels within our organization. Account managers have the breadth and depth of industry expertise to influence sales, relationship management protocols and company strategy.
Consultants
Consultants work directly with client teams to help them analyze business challenges, define gaps and design plans for improvement. In addition, consultants may provide organizational change management assistance, technology implementation and strategy development.
Executive Support Personnel
Executive support personnel assist senior management and executives with a variety of administrative tasks and play a vital role in sustaining smooth business operations. Ingenuity, attention to detail and follow-through across a wide range of responsibilities are key characteristics that foster success throughout our organization.
Human Resources & Office Management
Human resources and office management play a critical role in planning, organizing and maintaining the administrative function. In addition, this department manages all aspects of business accounting and works closely with the executive team to manage recruitment strategies, performance evaluations, and oversee employee relations, record keeping and all areas of compensation and benefits.
IT Specialists
IT specialists ensure the integrity of our systems and provide skilled technical support. Their responsibilities may also include designing, implementing, testing and maintaining complex technical systems and web-server production environments.
Marketing & Creative Specialists
Responsible for developing tactics against the marketing plan, this team creates and maintains a variety of marketing messages, collateral and tactical sales tools that distinguish and promote the company in the marketplace and consistently display key brand platform features across all communications venues.
Product Managers
Product managers design and manage all product features and lifecycles. Experts in the HR and customer measurement industry and cognizant of the changing, competitive landscape, they apply a depth and breadth of industry knowledge to create and refine product features and benefits.
Sales Associates
Seasoned sales associates understand the industry and exhibit enthusiasm by actively identifying and capitalizing opportunities that strengthen the client base. Working closely with account executives and product managers, they evaluate and respond to the needs and desires of the marketplace, demonstrating tools and services that drive value within the ever-changing industry landscape.
Service Delivery Specialists
Focused on delivering client service excellence, this robust team is comprised of several departmental layers. From project managers to support personnel, this powerhouse team is driven by discipline, planning and organization; creating successful outcomes derived from the most complex project goals. The service delivery team has a comprehensive understanding of project requirements and the specified tools and services, and uses industry best practices and the detailed management of scope, performance, time and budget to deliver results.
Software Developers
The development team is the brainpower behind our proprietary, next-generation technologies that regularly enhance the industry. In addition, this team ensures the integrity of existing systems through regular maintenance and upgrades.
Internships
Internships are available in all disciplines. Innovative, enthusiastic students, keen to gain hands-on experience, are welcome. Here, they develop skills, are challenged, mentored and discover a venue where they can flex their muscles and where creativity and hard work is rewarded.
